How we handle your data

Privacy Policy

Last updated: 21 September 2026

Who We Are

KC Security Locksmiths, Oak Park, Naas, Co. Kildare.

Our website address is kcsecurity.ie and we can be contacted at info@kcsecurity.ie. We are the data controller for the personal information described on this page.

Your Personal Information, and What We Collect

We only store your personal information if you have contacted us through a web form, contacted us by email or phone, are a customer (current or past), or have signed up to our marketing newsletter.

Depending on how you deal with us, that can include your name, phone number, email address, delivery and billing address, the details of the job or product you enquired about, and a record of our correspondence with you.

We will not use your personal information for marketing purposes unless you have explicitly opted in to our marketing newsletter. Only nominated people have access to your data:

Employees of our company.
Our web hosting and email providers.
Our payment processor, for online orders.

Why We Hold It, and the Legal Basis

What we do	Why	Legal basis
Answering enquiries and quoting for work	To respond to you and price the job	Steps taken at your request before a contract
Carrying out locksmith work and supplying products	To do the job you have asked us to do	Performance of a contract
Invoicing, accounts and tax records	Because we are required to keep them	Legal obligation
Newsletter and marketing email	To tell you about our products and services	Your consent, withdrawable at any time
Website analytics	To understand how the site is used	Your consent through the cookie banner

Emails

Any emails sent to us, and any messages received through our online contact forms, are recorded and forwarded to the relevant person. The sender's email address remains visible to the staff dealing with the query. It is the sender's responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.

Security of Our Work

As a locksmith we sometimes hold sensitive details about your property, such as lock types, key codes, safe models and master key schedules. This information is treated as confidential, is kept only as long as we need it to service your locks, and is never shared with anyone other than the account holder without your authorisation.

How Long We Keep It

Enquiries that do not become jobs: up to 2 years.
Customer and job records, including key and safe records: up to 7 years, in line with our accounting and warranty obligations.
Newsletter subscribers: until you unsubscribe.

Payment Security

Online transactions are handled by our payment processor. Card details are entered on their secure systems and we do not store your credit or debit card information on our servers.

How We Protect Your Data

Our website uses SSL, so all data between your browser and our website is encrypted, and account passwords are stored encrypted. We routinely update and maintain our website and servers to keep them patched with the latest security updates.

Data Breach Procedures

If a breach is detected on our systems we will investigate it with our hosting and IT security partner, notify the Data Protection Commission where the breach is notifiable, and contact any affected customers without undue delay.

Cookies

See our Cookie Policy for details of the cookies this website sets and how to control them.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, maps, images or articles. Embedded content from other websites behaves in exactly the same way as if you had visited the other website. Those websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking you if you have an account and are logged in to that website.

Analytics

We use Google Analytics to understand how visitors use our website. This is only loaded if you accept analytics cookies.

External Links

We are not responsible for the content of external websites linked from our website.

What Rights You Have Over Your Data

You can ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to erase it, object to how we are using it, or withdraw consent for marketing. Erasure does not cover data we are obliged to keep for administrative, legal, security or tax purposes.

To make a request, contact us using the details below. If you are not happy with how we have handled your data you can complain to the Data Protection Commission, 6 Pembroke Row, Dublin 2, D02 X963 — dataprotection.ie.