Privacy Policy
How KC Security Locksmiths collects, uses and protects your personal information.
Last updated: 8 October 2026
Who We Are
KC Security Locksmiths, Oak Park, Naas, Co. Kildare.
Our website address is kcsecurity.ie and we can be contacted at info@kcsecurity.ie. We are the data controller for the personal information described on this page.
Your Personal Information, and What We Collect
We only store your personal information if you have contacted us through a web form, contacted us by email or phone, are a customer (current or past), or have signed up to our marketing newsletter.
Depending on how you deal with us, that can include your name, phone number, email address, delivery and billing address, the details of the job or product you enquired about, and a record of our correspondence with you.
We will not use your personal information for marketing purposes unless you have explicitly opted in to our marketing newsletter. Only nominated people have access to your data:
- Employees of our company.
- Our web hosting and email providers, and our website provider, who maintains this website.
- Google, for website analytics (see below).
- Our payment processor, for online orders.
Why We Hold It, and the Legal Basis
| What we do | Why | Legal basis |
|---|---|---|
| Answering enquiries and quoting for work | To respond to you and price the job | Steps taken at your request before a contract |
| Carrying out locksmith work and supplying products | To do the job you have asked us to do | Performance of a contract |
| Invoicing, accounts and tax records | Because we are required to keep them | Legal obligation |
| Newsletter and marketing email | To tell you about our products and services | Your consent, withdrawable at any time |
| Website analytics | To understand how the site is used | Your consent through the cookie banner |
Emails
Any emails sent to us, and any messages received through our online contact forms, are recorded and forwarded to the relevant person. The sender’s email address remains visible to the staff dealing with the query. It is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
When you send us an enquiry through a form on our website, we use the details you give us (such as your name, phone number, email, location, the job you need done and any photos you attach) to reply and quote for the work. Your enquiry is sent to us by email. We keep enquiries that do not become jobs for up to 2 years, and you can ask us to delete yours at any time.
Security of Our Work
As a locksmith we sometimes hold sensitive details about your property, such as lock types, key codes, safe models and master key schedules. This information is treated as confidential, is kept only as long as we need it to service your locks, and is never shared with anyone other than the account holder without your authorisation.
How Long We Keep It
- Enquiries that do not become jobs: up to 2 years.
- Customer and job records, including key and safe records: up to 7 years, in line with our accounting and warranty obligations.
- Newsletter subscribers: until you unsubscribe.
Payment Security
Online transactions are handled by our payment processor. Card details are entered on their secure systems and we do not store your credit or debit card information on our servers.
How We Protect Your Data
Our website uses SSL, so all data between your browser and our website is encrypted, and account passwords are stored encrypted. We routinely update and maintain our website and servers to keep them patched with the latest security updates.
Data Breach Procedures
If a breach is detected on our systems we will investigate it with our hosting and IT security partner, notify the Data Protection Commission where the breach is notifiable, and contact any affected customers without undue delay.
Cookies
See our Cookie Policy for details of the cookies this website sets and how to control them.
Embedded Content from Other Websites
Pages on this site may include embedded content such as videos, maps, images or articles. Embedded content from other websites behaves in exactly the same way as if you had visited the other website. Those websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking you if you have an account and are logged in to that website.
Analytics
We use Google Analytics, provided by Google Ireland Limited, to understand how visitors use our website: for example which pages are viewed, roughly where visitors are (town or region), what device they use and how they found us. We also count clicks on our phone and WhatsApp links and completed enquiry forms, so we can see which pages bring enquiries. The content of your enquiry is not sent to Google. Google Analytics does not store your IP address, and we do not use it to identify you.
Analytics cookies are only set if you accept them in our cookie banner, and you can change your choice at any time using the cookie button at the bottom of every page. Google may process this data outside the EEA under the EU-US Data Privacy Framework and standard contractual clauses. Analytics data is kept for no more than 14 months.
We also use Jetpack Stats, provided by Automattic, to count page views. It does not place cookies on your device.
External Links
We are not responsible for the content of external websites linked from our website.
What Rights You Have Over Your Data
You can ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to erase it, object to how we are using it, or withdraw consent for marketing. Erasure does not cover data we are obliged to keep for administrative, legal, security or tax purposes.
To make a request, contact us using the details below. If you are not happy with how we have handled your data you can complain to the Data Protection Commission, 6 Pembroke Row, Dublin 2, D02 X963 — dataprotection.ie.
Policy Updates
If this policy is updated, a notice will be placed on this page along with a revised date.
Other Policies
Ask Us About This Policy.
Email info@kcsecurity.ie or ring our team. KC Security Locksmiths, Oak Park, Naas, Co. Kildare.